The Good, Bad and Ugly side of Robocalls

Many of us get a call or two or several over the day. A good number of them come from humans, of course, but there’s little likelihood that your next call will come from a human. Robocalls are slowly but surely turning the tide. Very soon you will receive a call from an unknown, strange or foreign number and on the other side, they will be a robot ready to chat you up. Some will be genuine. Others will be a scam. If not careful enough, that might just turn out be one of those rotten days you die to kick out of your memory.

What exactly is a robocall?

To put it simply, a robocall is an automated call. You can learn more about it by clicking here. In brief, here’s how it works. A computer picks out a cell phone number from a database and like humans, it gives you a call. If you tap your answer button, the call is either redirected to an automated recording or a human. If you’ve been running for the hills, away from that persistent debt collector, that might just be him/her asking you to meet your obligations now. Or worse, it could be a sweet talking guy asking you to reach into your pockets and donate towards an election campaign of a nominee that gets you sick to your stomach (or the one you like perhaps), just as it is happening in the United States now.

The technology itself isn’t anywhere near rocket science; at its simplest, it could be a computer and a simple telephony hardware. With the help of a modem, you can tweak the system to make outbound calls and even record them or detect when a person picks the call. At its best, it could be specific software and hardware that packs an automated dialing system able to place countless calls at a go. For the system to function effectively, it’s linked to a telephone network with the help of a VOIP (Voice Over Internet Protocol).

Is there a good side of auto-dialers?

In place of emails and texts, automated calls have shown all the signs of being an option to beat. Emerging technologies like Snapchat’s Savvy Sunglasses have been a breath of fresh air to many people and apparently, many can’t just wait to see what’s next and better. Imagine all these: coming out of a hospital with a prescription and receiving a call daily to remind you of your medication, an automated call from your mechanic reminding you to take your auto into service, a call reminding you to pay up your prepaid services and so on. Don’t we all promise to like this?

What’s worse about automated calls

Even as you work hard to turn your life around, there are dozens of souls out here with a keen eye on your pocket and your good time. Offshore scammers and even those from within work hard to drain your pockets and for them, robocalls present an awesome opportunity to make that happen. In Australia, Canada, and the United States, telephonic technology, precisely robo calls, have been a huge part of election campaigns. Unsolicited robocalls reach millions of users daily mostly soliciting donations or/and pressing them to vote for a particular candidate. Many people obviously abhor this. Not forgetting to mention the loan industry which apparently continues to attract mixed reactions as to whether auto-dialers should be made part of loan recovery efforts.

Not too long ago, Tom Wheeler, the FCC chairman, did admit that the bad guys seem to be beating the good guys with technology. It’s an issue that has seen major tech giants from Google Inc., Apple Inc., AT &T Inc., and Nokia Corp to Samsung Electronics Co Ltd, LG Electronics Co Ltd, British Telecommunications Plc and many others come together to discuss and possibly come up with a long-term solution to this threat.

All in all, much remains to be seen as to how far the robocalls technology will go. As experts embark on a mission to weed out the bad guys misusing this emerging technological trend, many tech enthusiasts, stakeholders in tech, and even ordinary people remain optimistic that everything will turn out well in the end so as to pave way for more effective technologies.